Thursday, May 1, 2014

Warrantied Work

Last week I met with Jimmy who will be overseeing any and all warranty work I need completed on my home. He was prompt, professional and courteous. We went over some paperwork, he explained how things work and told me how to get in contact with him. We also went over a few things in my home that need to be addressed. He made a list and we talked about each and what he would do for each one. Last, we set up a time and date where he could have workers come and complete the work. Its all very straightforward and simple. Im happy with the service Im receiving thus far and am very happy with my home.

Today the crews showed up to complete the work that I asked to have fixed; the ceiling fan on my back porch needed to have the board above it replaced, a couple of my kitchen cabinets needed new skins, a baseboard wasn't painted (primed, but not painted) and the floor in my master bath needed to be caulked where the tile meets the tub. Each crew came in and was in and out fairly quickly. The back patio took the longest and the poor painters have to wait around. However the guys doing the skins in the kitchen worried me most. One of the fellows was having a hard time breathing (perhaps he was asthmatic?) and he was sweating really badly and seeming to not move around well. I was a little nervous that he would keel over in my kitchen. Consequently, he cut the board wrong and then the installer broke it, and low and behold, they'll have to come back again.

Overall this process seems simple and, as long as I keep a list of things I come across that need attention, it will work fine.